Melbourne Shopify agency that fixes what's costing you sales.
We're Studio Elephant, a Melbourne Shopify studio. Most agencies start with a redesign. We start with a diagnosis, then fix what's costing you sales.
Delivered in less than 10 business days. Video walkthrough plus priority fix list.
No charge if we find nothing actionable.
Selected clients (250+ Shopify stores delivered)
Results on live Shopify stores
Since 2012, we've been improving conversion on Shopify stores that already have traffic. The work is measured in sales lifts, not redesign awards. We work with stores in Australia, New Zealand, the USA, Canada and the UK.
3x+ conversion
Our theme setup and custom Build-a-Box for Kakawa Chocolates lifted conversion from 1.1% to about 4% in 90 days (over 3x). The rebuild took 3 weeks.
+18% conversion
Our mobile-first conversion work for Wholefoods Refillery lifted conversion by 18%.
250+ Shopify stores
We've delivered over 250 Shopify stores for clients in Australia, New Zealand, the USA, Canada and the UK.
Since 2012
We've done Shopify development and conversion work since 2012.
Google reviews
What clients say about working with Justin (Jus)
Google reviews · 5.0 · 7 reviews
Real Google reviews for Studio Elephant.
Randall
The Aviator Store · ★★★★★ · Google
“Working with Justin on our ecommerce site has been a pleasure, he has great depth of knowledge and a down-to-earth attitude. He has solved some complex issues that seem to appear without warning in a calm and professional manner. Justin has been our go-to-guy for the past 12 months and we are completely satisfied with his work, and his rates are very reasonable.”
Raylene
Nido Nest · ★★★★★ · Google
“Justin was amazing to work with from start to finish. He really understood my vision and brought it to life better than I imagined. Not only is his design work beautiful, but he also knows exactly how to optimise a site for conversions. Super professional, easy to communicate with, and delivers high-quality work. I'm so happy with my website and would 100% recommend him!”
Darren
Bonsai Better · ★★★★★ · Google
“I've been working with Justin for a number of years now and his "can do" attitude is fantastic. I love the fact that you are dealing directly with Justin, there is no middle person. The work has always been delivered on time and has made a real difference to my Shopify store. I highly recommend Justin and will continue to engage his support.”
Mirela
Curaye · ★★★★★ · Google
“Justin has been fantastic to work with on my Shopify store. He's quick to respond, explains things clearly, and handles changes and updates without any fuss — genuinely reassuring when you're running a business around a full-time job and don't have time to chase things up. Reliable, easy to communicate with, and clearly cares about getting the details right. Highly recommend him if you need someone dependable for your website. Will def use him again!!”
Rhiannon
★★★★★ · Google
“Can't recommend Justin enough! Built my website from ground up and included every feature I asked for with code alone. Justin is great with communication through the whole process and left me feeling comfortable after our brief. I'm now arranging for him to build my second site, wouldn't go anywhere else if you need a designer!”
Sandy
★★★★★ · Google
“Justin is fantastic at what he does, and a real pleasure to work with. I've needed his help on a few different occasions during the setup of my Shopify store, and each time he completed the work going above and beyond to make sure I was happy with the result. Justin is who I'll be relying on for any ongoing maintenance or issues with my store going forward. I wouldn't hesitate to recommend him to others!”
See what's costing you sales
Our conversion audit · $699 AUD · Or run the free health check first.
Best for Shopify stores that already have traffic and want more of it to convert.
What's in the audit · See a sample audit
Founder-led: you work directly with JustinDiagnose first. Fix what sells. Keep it converting.
Studio Elephant does not start Shopify projects with a redesign. A project starts with a conversion diagnosis. You get a clear fix list before any theme or build work.
audit
improve
support
What Studio Elephant does
Studio Elephant runs Shopify work in three stages: diagnose, fix what sells, then keep the store converting. The goal is more sales, not a redesign for its own sake.
Diagnose
Our conversion audit is a paid deep dive into where Shopify shoppers drop off and what to fix first. $699 AUD gets a video walkthrough, written findings, a priority fix list, AI shopping readiness notes, and a 30-minute call.
Request an audit — $699Illustrative example
Fix what sells
We turn the audit fix list into Shopify theme work, targeted changes, or a custom build. The work follows what moves conversion, not opinion.
THE FIX LIST DRIVES
Theme work
Storefront redesign and layout fixes
Targeted changes
Specific fixes that move conversion
Custom build
Full Shopify build from the ground up
ALL FOLLOW WHAT MOVES CONVERSION
Conversion-led, not opinion-led
Keep converting
After launch, we handle Shopify updates and periodic conversion reviews so performance does not drift.
Shopify updatesAFTER LAUNCH
Launch
Store goes live
Baseline in place
Shopify updates
Fixes and changes
Handled for you
Periodic review
Conversion checked
Catch drift early
CONVERSION STAYS ON TRACK
No drift. No guesswork. No gaps.
AI shopping readiness
We score whether assistants like ChatGPT, Claude, and Perplexity can understand and recommend your products. That check ships inside every $699 AUD conversion audit, not as a standalone service.
Recent work
All case studies
Kakawa Chocolates
3x+ conversion · 90 days
over 3x conversion · +60% AOV · 3 weeks
Wholefoods Refillery
+18% CVR
+18% conversion to 4.08% · +17% orders · +18% revenue
The Aviator Store
+11% orders
+11% orders · +9% revenue · 2.38% to 2.6% CVR · 3 weeks
SenseRobot
Custom build · 6 weeks
Under 2s desktop · about 2.1s mobile · 6-week custom build
Curaye
2 weeks
Theme-base jewellery storefront · live in 2 weeks
Common questions
How is Studio Elephant different from other Shopify agencies?
Most Shopify agencies start with a redesign. Studio Elephant starts with a conversion diagnosis on the live store. Studio Elephant is a small specialist studio, not a large agency. A Studio Elephant conversion audit costs $699 AUD and produces a priority fix list before any build work.
How do I know which Studio Elephant service I need?
Start with a Studio Elephant conversion audit. The audit produces a fix list that says what to do first. Most Shopify stores need diagnosis before theme work or a rebuild.
How much does a Studio Elephant conversion audit cost?
A Studio Elephant conversion audit costs $699 AUD. It includes a video walkthrough, written findings, a priority fix list, an AI shopping readiness check, and a 30-minute call. Audits are delivered in less than 10 business days. If the audit finds nothing actionable to improve conversion, we refund the $699 AUD in full.
Does Studio Elephant work with Shopify stores outside Australia?
Yes. Studio Elephant works with stores in Australia, New Zealand, the USA, Canada and the UK. Most communication is async, so time zones rarely block the work.
What does a Shopify conversion audit include?
A Studio Elephant conversion audit includes a video walkthrough, written findings, a priority fix list, an AI shopping readiness check, and a 30-minute call. Audits are delivered in less than 10 business days. If the audit finds nothing actionable to improve conversion, we refund the $699 AUD in full.
How much does a Shopify developer cost in Australia?
Studio Elephant publishes fixed starting prices. A conversion audit is $699 AUD. Theme setup starts from $2,400 AUD. Custom builds start from $5,000 AUD. Shopify updates are $140 AUD/hr.
Should I choose a theme setup or a custom build?
Start with a theme setup when a well-built theme can carry the store and you want to launch faster for less. Choose a custom build when the product or shopping flow needs something a theme cannot do. A Studio Elephant conversion audit tells you which one fits before you commit.
What is AI shopping readiness?
AI shopping readiness is whether AI assistants like ChatGPT, Claude, and Perplexity can understand and recommend your products. Studio Elephant checks it inside every $699 AUD conversion audit as an AI shopping readiness check, not a separate service.
Who will do the work?
Studio Elephant is founder-led. You work directly with Justin, with no middle person between you and the person doing the work. It is a small specialist studio, not a large agency.
About Studio Elephant
Studio Elephant is a Melbourne Shopify studio founded by Justin (Jus) in 2012. Justin (Jus) is a Shopify Select Partner, and the studio has delivered over 250 Shopify stores for clients in Australia, New Zealand, the USA, Canada and the UK. It is founder-led, so you work directly with Justin with no middle person. The focus is conversion first: find what is costing sales, then fix that.
Ready to see what's costing sales?
Our conversion audit · $699 AUD · Or run the free health check first.
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